We're looking forward to reading Confessions of a Call Center Gal by Lisa Lim - not only does the book sound brilliant but Trashionista has a cameo in it (isn't that awesome?!) The book was released in February and focuses on graduate Madison, who is forced to take a job at a call centre. Having worked at call centres myself I cannot wait to read Confessions! The book is available in paperback and Kindle edition (click here for US and here for UK). Read on for the synopsis, and watch this space for an exciting interview with Lisa.A fun chick lit romance that will appeal to fans of Sophie Kinsella and Marian Keyes. Bridget Jones meets The Office. Madison Lee is a fresh college grad, ready to take on the world of print media. But she has zero luck landing a job. Unemployment is at ten percent and on the rise. Desperate and left with no other options, she accepts a position as a service rep at a call center in Pocatello, Idaho. At the Lightning Speed call center in Spudsville, Maddy plunges into the wild and dysfunctional world of customer service where Sales is prided over Service and an eight hour shift is equivalent to eight hours of callers bashing her over the phone. Oh sure, the calls are bad. But Maddy manages to find humor on the phone and off the phone. And with all the salacious drama behind the calls, there is never a dull moment at the Lightning Speed call center.
Lately . . . Maddy has been pining for her smolderingly gorgeous co-worker Mika Harket. Now things are heating up on the phone--and elsewhere. Don't hang up on this novel. Working at a call center has never been this garish . . . or this delightful.
